Support & Complaints

Report order issues, payment problems, or delivery concerns and keep track of the response here.

Frequently Asked Questions

You can track your order in real-time by going to the Profile section and opening an active order. Live status and rider updates are shown there automatically.

Create a support ticket

The admin team can review complaints from customers, restaurants, and delivery staff from the same queue.

Call Us+977 1-4XXXXXX

Email Ushelp@khanasathi.com

Visit UsKathmandu, Nepal

Your recent tickets

Track the latest support or complaint requests you have submitted.